DocuSign, founded in 2003, offers global, secure, cloud-based digital signature and agreement solutions, including AI-integrated contract management.

About Docusign Inc

DocuSign, Inc. is a global leader in electronic signature technology and digital transaction management. The company provides cloud-based solutions that allow organizations and individuals to sign, send, and manage documents securely online, eliminating the need for physical paperwork.

Basic Information

• Founded: 2003
• Headquarters: San Francisco, California, USA
• Stock Symbol: DOCU (Nasdaq)
• Industry: Software-as-a-Service (SaaS), Digital Transaction Management (DTM)
• CEO: Allan Thygesen (as of 2024)
• Employees: Over 7,000 (as of recent reports)

What Does DocuSign Do?

DocuSign provides electronic signature and agreement management solutions that help businesses automate contract processes. Its Agreement Cloud platform streamlines the preparation, signing, execution, and management of contracts, improving efficiency and compliance across various industries.

Key Products & Services

• DocuSign eSignature – The core product that allows users to sign documents digitally, ensuring legal compliance worldwide.
• DocuSign Agreement Cloud – A suite of tools that manage the full lifecycle of agreements.
• DocuSign CLM (Contract Lifecycle Management) – Automates contract creation, approval, and execution.
• DocuSign Notary – Enables remote online notarization for legally binding documents.
• DocuSign Identify – Enhances security with identity verification features.
• DocuSign Payments – Facilitates secure transactions within digital agreements.

Market & Financial Performance

• Revenue (FY 2023): ~$2.5 billion
• Market Cap (2024 Estimate): ~$10–15 billion
• Annual Users: Over 1 billion users worldwide
• Business Customers: More than 1 million organizations, including Fortune 500 companies
• Global Reach: Operates in over 180 countries

Competitive Landscape

• DocuSign is a market leader in digital agreements but faces competition from:
• Adobe Sign (Adobe)
• HelloSign (Dropbox Sign)
• SignNow
• PandaDoc

Despite the competition, DocuSign maintains a strong position due to its early entry into the industry and continuous innovation in AI-driven contract management.

Why DocuSign?

• Legally Binding: Recognized under U.S. ESIGN Act and EU eIDAS Regulation.
• Security & Compliance: Ensures document encryption, audit trails, and regulatory compliance (e.g., SOC 2, HIPAA).
• Integration-Friendly: Works with platforms like Microsoft 365, Google Workspace, Salesforce, SAP.
• Remote Accessibility: Available on desktops, mobile devices, and APIs for seamless automation.
• Eco-Friendly & Cost-Effective: Reduces reliance on paper, saving costs and environmental resources.

Vision and Mission Docusign Inc

DocuSign’s mission is to modernize the agreement process by enabling businesses of all sizes to collect information, automate data workflows, and sign documents securely across various devices. They aim to provide innovative solutions that streamline operations, increase efficiency, and enhance the overall experience for their customers. 

Their vision is to create a world where all people can come together, find common ground, and say, “yes, I agree,” at work, in business, and in life.

DocuSign upholds several core values that guide their actions and decisions:

• Trust: Being honest, ethical, and transparent with each other, customers, and partners.
• Customer Focus: Creating seamless experiences that drive customer value.
• Simplicity: Aspiring to delight customers and eliminate complexity.
• Innovation: Fostering a culture of creativity, experimentation, and continuous improvement.
• Unity: Being inclusive and sharing common values.
• Sustainability: Using technology and driving awareness to make the world healthier and more sustainable.

Products of Docusign Inc

DocuSign provides a comprehensive suite of electronic signature and digital agreement solutions to help businesses automate document workflows. Below are its key products and services:

1. DocuSign eSignature

Core Product – Enables users to electronically sign documents securely, legally, and efficiently.
Legally Binding – Complies with laws like the ESIGN Act (U.S.) and eIDAS (EU).
Supports Multiple Devices – Works on desktop, mobile, and web platforms.

Used across industries like finance, healthcare, legal, and real estate.

2. DocuSign Agreement Cloud

A comprehensive suite of applications that helps manage the full lifecycle of agreements, from preparation to execution and management.

Key Components:

• DocuSign eSignature – Digital signing solution.
• DocuSign CLM (Contract Lifecycle Management) – Automates contract creation, negotiation, and execution.
• DocuSign Notary – Remote online notarization services.
  DocuSign Identify – Identity verification tools for secure transactions.
  DocuSign Payments – Allows users to collect payments during contract signing.

Benefit: Reduces paperwork, speeds up agreements, and ensures compliance.

3. DocuSign CLM (Contract Lifecycle Management)

• Automates contract workflows – From document creation to execution.
• AI-Powered Insights – Helps extract key terms and compliance risks.
• Version Control & Collaboration – Enables teams to collaborate on contracts efficiently.

Ideal for large enterprises managing complex agreements.

4. DocuSign Notary

• Remote Online Notarization (RON) – Legally notarize documents online.
• Secure & Compliant – Meets legal and security standards.
• Ideal for Financial & Real Estate Transactions – Reduces the need for in-person meetings.

Used in mortgage, legal, and financial services.

5. DocuSign Identify

• Advanced Identity Verification – Confirms signer identity before document signing.
• Biometric & Government ID Verification – Supports AI facial recognition and ID scans.
• Helps Prevent Fraud & Compliance Violations.

Essential for industries with high-security needs (finance, healthcare, legal).

6. DocuSign Insights (AI-Powered Analysis)

• AI-Powered Contract Analytics – Scans, organizes, and analyzes contracts.
• Identifies Key Terms & Risks – Extracts legal and compliance-related terms.
• Ensures Contract Compliance – Helps businesses maintain regulatory compliance.

Helps legal teams and enterprises manage contract risks.

7. DocuSign Payments

• Enables Payment Collection – Collect payments while signing contracts.
• Integration with Stripe, PayPal, Apple Pay – Secure and flexible payment options.
• Used for Subscription Billing, Rent, & Invoices.

Popular among real estate, legal, and finance sectors.

8. DocuSign Gen for Salesforce

• Automates Document Generation – Generates agreements directly within Salesforce CRM.
• Improves Sales Workflow – Reduces manual work for sales teams.
• Customizable Templates & Workflows.

Ideal for sales teams and customer relationship management (CRM).

9. DocuSign API & Developer Tools

• Allows Businesses to Integrate DocuSign Features into Their Applications.
• Supports REST & SOAP APIs.
• Popular for Custom Enterprise Integrations.

Used by developers & IT teams to integrate eSignatures into custom software.

10. DocuSign Monitor (Security & Compliance Tool)

• Real-Time Security Alerts – Detects suspicious account activity.
• Fraud Prevention & Compliance – Helps businesses stay compliant with regulations.
• Ideal for Large Enterprises & Financial Institutions.

Provides enhanced security for organizations handling sensitive documents.

Key Figures at Docusign Inc

DocuSign, Inc. is led by a team of seasoned professionals with diverse backgrounds in technology, finance, operations, and leadership. Here are some of the key figures:

Allan Thygesen

• Position: Chief Executive Officer (CEO)
• Background: Allan Thygesen became CEO of DocuSign in October 2022. Before joining DocuSign, he served as President of the Americas & Global Partners at Google, where he led the company’s advertising business in North and South America. 

Blake Grayson

• Position: Chief Financial Officer (CFO)
• Background: Appointed in June 2023, Blake Grayson oversees DocuSign’s financial strategy and operations. He previously held the CFO position at The Trade Desk and spent over a decade at Amazon in various finance leadership roles. 

Paula Hansen

• Position: President and Chief Revenue Officer (CRO)
• Background: Joining DocuSign in August 2024, Paula Hansen leads the global sales and partnerships organization. She previously served as President and CRO at Alteryx and held leadership roles at SAP Customer Experience and Cisco.

Robert Chatwani

• Position: President and General Manager, Growth
• Background: Robert Chatwani leads DocuSign’s Marketing & Growth organization, focusing on scaling digital strategies. Before DocuSign, he was the Chief Marketing Officer at Atlassian and held significant roles at eBay.

Anwar Akram

• Position: Chief Operating Officer (COO)
• Background: As COO, Anwar Akram oversees DocuSign’s operational functions, ensuring efficiency and effectiveness across the company’s processes.

Sagnik Nandy

• Position: Chief Technology Officer (CTO)
• Background: Sagnik Nandy joined DocuSign as CTO in August 2024, leading all aspects of engineering, research, and engineering operations. He previously served as President and Chief Development Officer at Okta and was a Vice President of Engineering at Google.

Maggie Wilderotter

• Position: Chair of the Board
• Background: Maggie Wilderotter has been the Chair of DocuSign’s Board since 2022 and served as interim CEO from April to October 2022. She is the former CEO of Frontier Communications and has held senior positions at Microsoft and Wink Communications.

This leadership team brings a wealth of experience to DocuSign, guiding the company’s strategic vision and operational execution in the digital agreement industry.

Stock Price Docusign Inc

As of the latest available data, DocuSign, Inc. (NASDAQ: DOCU) is trading at $77.86, reflecting a decrease of $1.93 (-2.42%) from the previous close.

DocuSign is scheduled to release its quarterly earnings on March 13, 2025. Analysts anticipate earnings per share (EPS) of $0.85 and revenue of approximately $760.94 million for the quarter, marking year-over-year increases of 12% and 6%, respectively. 

Investors and analysts are closely monitoring these developments, especially considering recent market volatility and the company’s performance in the digital agreement sector.

History and Evolution of Docusign Inc

DocuSign, Inc. has grown from a pioneering electronic signature company into a global leader in digital agreements, contract automation, and secure document management. Here’s a timeline of its key milestones:

1. Founding & Early Years (2003–2009)

• 2003: DocuSign was founded in Seattle, Washington, by Tom Gonser, Court Lorenzini, and Eric Ranft. The goal was to simplify the signing process through electronic signatures.
• 2004: The company launched its first eSignature product, allowing businesses to sign documents digitally.
• 2006: DocuSign secured its first major enterprise customer, accelerating adoption among businesses.
• 2009: The company moved its headquarters to San Francisco, California, signaling its growth ambitions.

2. Growth & Market Expansion (2010–2017)

• 2010: DocuSign raised significant funding and expanded globally. It integrated with Salesforce, becoming a key player in business automation.
• 2012: Expanded into Europe, adapting its platform for the EU eIDAS regulations.
• 2014: Acquired Cartavi, a real estate document management company, strengthening its presence in the real estate sector.
• 2015: Launched the DocuSign Global Trust Network, improving security and compliance for customers.
• 2016: Expanded beyond e-signatures with Contract Lifecycle Management (CLM) to automate contract workflows.

3. IPO & Public Company Era (2018–2021)

• 2018: DocuSign went public on the Nasdaq stock exchange (DOCU), raising over $629 million. The IPO marked a major milestone, valuing the company at around $4.4 billion.
• 2019: Introduced the DocuSign Agreement Cloud, an expanded suite of applications for managing contracts, e-signatures, and document automation.
• 2020: The COVID-19 pandemic accelerated DocuSign’s growth, as businesses shifted to remote work and digital transactions. Revenue surged by 50% in one year.
• 2021: Acquired Clause, an AI-powered contract analysis company, further enhancing its automation and AI capabilities.

4. Post-Pandemic Challenges & AI Integration (2022–Present)

• 2022: CEO Dan Springer resigned after a stock downturn; Maggie Wilderotter served as interim CEO until Allan Thygesen was appointed.
• 2023: DocuSign shifted focus to AI-driven contract management, launching DocuSign AI for better contract insights and risk detection.
• 2024: The company restructured operations to improve efficiency and address increased competition from Adobe Sign and Microsoft.
• 2025 (Expected): DocuSign plans further AI and automation integration to maintain its leadership in digital agreement management.

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